Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, and other information you choose to provide.

2. Mobile Information & A2P Compliance

3. How We Use Your Information

We may use the information we collect about you to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

5. AI and Data Usage Disclosure

In accordance with the EU AI Act (Article 50 transparency requirements, effective Aug 2, 2026), please be aware that certain interactions on this site, including our Digitar avatars, involve AI-generated content.

• AI-Generated Content: Video and audio responses from our Digitar avatars are generated by artificial intelligence models.
• Biometric/Voice Data: If you interact via voice, your audio input is processed temporarily to generate a response but is not stored or used to train our models, in alignment with biometric privacy best practices.
• Data Processing: Chat inputs and interactions with AI systems are processed securely to provide the service and improve system safety, but are not shared with third parties for marketing.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@cyberedx.com.